I was counting some pills at work the other day and right as I finished my Pharmacist asked me a question that took my attention away from the med I had just counted! I knew there were #30 in the tray but I second guessed myself and decided to count them again ... Yep #30! This got me thinking about all the little things I find myself doing in the pharmacy that might be a little much but I just can't help it ...
#1 - When I open a new bottle of Pills I take the entire seal off .. even the little stragglers that stick to the edges.
#2 - We have a lot of stock bottles that come in #30 count because they are meds that are usually taken once a day (#30 days worth) Most of my co-workers will put the label on the stock bottle and I CAN'T do this ... I open it and pour it into a vial.. to me it looks more professional and the chances of it being mixed up with an over-the-counter product in a patient's cupboard are less likely.
#3 - When I put a label on it has to be completely straight ... when I'm selling medications to a patient I find myself peeling off their label and putting it back on straight!
#4 - I always try to fit medicine in the smallest vial possible ... I learned this at my on-the-job training two years ago and even though I hate doing it ... I still do it!
#5 - When a patient has several meds to be counted, I go find ALL the drugs before I start counting .. I hate leaving an order half done on the counter, it looks sloppy!
#6 - I hate when I answer the phone "Smith's Pharmacy, Technician." and the person on the other end says "hi technician" ... that's not my name just my Job description!
#7 - When I see someone staring at my name badge I either turn so they can't see it or I lift my right arm and scratch my head so they can't see it ... It makes me feel like they are staring at my chest AND I always know what the next question is going to be ... Is that really your last name? How do you say that? ... my badge says Libby CPhT --- Certified Pharmacy Technician ..
#8 - I always carry around atleast 4 pens in my smock and I only use of the them!
#9 - When a patient calls in and says they want all their meds refilled I make them list them so that I don't fill everything possible just so they can come in and tell me they don't want half of them!
#10 - I hate when a customer comes in, tells me their last name, and then points to where there medicine is hanging ... I know where the H's hang, I do work here ... Thanks though!
#11 - When I have to pull more than one med off the shelf, I pull them in alphabetical order
#12 - I can't stand when a customer comes in to pick up a narcotic and they don't have their id and instead of offering to go get it, they say "clark knows me just ask him" (he's the head Pharm) .. True, Clark might know you ... but he also knows the law!
#13 - When a customer comes to get an otc product that is behind the counter and it requires them to fill out a form (because someone figured out how to make meth out of a common product in all of them) and they complain that it's getting harder and harder to buy the stuff you need ... Listen pal, it's bad for my basement pharmacy business too but it's still the law!
#14 - We match prices but only Costco (because we can pull up their website) and only upon request ... It's a little irritating when a patient hasn't requested a price match and as they are sliding their card to pay they mumble under their breath ... "Costco is so much cheaper" .. All you have to do is ask lady and if you want all of their prices .. then go there!
#15 - I love when a 6 yr old comes in and says.. I can pick up my mom's medicine ...Really? Does she have any questions about the medicine? Do you also have her credit card to pay? What do you mean you don't know if she has a new insurance card?
#16 - I had a patient yell at me when I told him his percocet wasn't allowed to have refills by law and that he had to have a new hard copy from the dr before I could fill it again. It's a schedule II narcotic ... for some reason the Dr's like to monitor that kind of thing .. weird!
#17 - When a patient yells at us because we've requested a refill from their Dr and the Dr hasn't gotten back to us .. somehow that's our fault but I have yet to figure out why!
Sometimes it's hard but I sure do love my job! I love learning something new about medicine every day and I never thought I'd enjoy work so much! I love everyone I get t work with and I really wouldn't trade either pharmacy or anything!
oh wait .. a few more :)
*We have a patient that comes in and demands her insulin in less than ten minutes and she's always reading a trash magazine and eating a candy bar ... No wonder she needs it so fast .. with all that sugar she pretty much inhaled she'll be dead with out it!
*Every time I get a perfect pour in pills, in my head (or every once and a while out loud) I say 'winner winner chicken dinner'
*When I dispense a cream I always make it look fancy like frosting so it makes people laugh when they open it to use it
- I have a pretty exciting job don't I?!